EpilExpress

General Conditions of Sale

Welcome to epilexpress.co.uk!
These General Terms and Conditions of Sale govern the purchase of products and services offered through our website. We encourage you to read them carefully before placing an order.

1. Subject of the Contract

These Terms govern the sale of products and services between the seller (Epilexpress) and the customer. By placing an order, the customer fully accepts the conditions described herein.

2. Information on Products

Product descriptions and images are provided with the utmost accuracy. However, slight differences may occur (e.g. colors).

3. Prices and Payments

  1. Prices: The prices indicated on the site are inclusive of VAT and applicable taxes, unless otherwise indicated.
  2. Payments: We accept the following payment methods:
    • Credit/debit cards.
    • PayPal.
    • Bank transfer (if applicable).

Orders will only be processed after payment is confirmed.

4. Orders and Conclusion of the Contract

  1. Orders can only be placed via the website.
  2. After placing an order, you will receive a confirmation email. The contract shall be deemed to have been concluded at the time of confirmation.
  3. We reserve the right to cancel orders for technical or logistical reasons, subject to prior notice to the customer.

5. Shipments and Deliveries

  1. Delivery Time: The estimated delivery times are indicated on the product page.
  2. Shipping costs: They are indicated at checkout.
  3. Delays or Non-Delivery: In case of problems with delivery, please contact us at info@epilexpress.it.

6. Right of Withdrawal

In accordance with Legislative Decree 206/2005 (Consumer Code), you have the right to withdraw from the contract within 14 days from delivery, without giving any reasons.
Consult our Refund Policy for more details.

7. Guarantee and Assistance

All products are covered by a legal guarantee in accordance with current legislation. To report problems or request assistance, contact us at info@epilexpress.it.

8. Limitation of Liability

Epilexpress is not responsible for:

  • Damage caused by misuse of purchased products.
  • Delays or non-delivery caused by force majeure events (e.g. strikes, natural disasters).

9. Privacy and Data Protection

Your personal data will be processed in accordance with our Privacy Policy.

10. Changes to the General Conditions of Sale

We reserve the right to change these Terms at any time. The changes will be applicable to orders placed after the publication of the new conditions.

Last updated: [Insert date]

For more information, do not hesitate to contact us at info@epilexpress.it.